Frequently Asked Questions

Find quick answers about branded corporate gifts, corporate clothing, lead times, artwork, delivery, and returns in South Africa.

How do I place a branded order in South Africa?

Open any corporate gifts or corporate clothing product page and use the Branding section to choose print location, branding method, colours, and quantity. Setup, unit, and line totals update instantly before you add to cart and checkout.

What is your minimum order quantity (MOQ)?

We don't have a minimum order quantity. You can order branded or unbranded products from as little as one unit. Browse our corporate gifts and workwear ranges to get started.

Can I see a mockup before production?

Yes. We send a digital artwork proof for approval before we brand your products. Production starts only after your written approval. Need help with artwork? Contact us.

What logo file format do you need?

For best print quality, we prefer vector files: AI, EPS, CDR, or vector PDF.

How long does branded production take?

Most branded orders take 3 to 10 working days after payment clears and artwork is approved, depending on product, quantity, and branding method. See our shipping policy for delivery timelines.

Can I return branded products?

Branded or personalised products are generally non-returnable unless there is a manufacturing defect or a branding error against the approved artwork. Read our full refund policy for details.

Can I return unbranded items?

Unbranded returns may be accepted in line with our refund policy if items are unused and in original condition. Handling or restocking fees can apply.

Do you deliver nationwide in South Africa?

Yes. We deliver nationwide across South Africa. Courier cost and delivery timelines depend on your location, order size, and product type. See our shipping policy for more information.

Have any more questions?

Get in touch and our team will help you with branding, orders, and delivery.

Contact us